Frequently Asked Questions

1. How do I find what I'm looking for?
2. How do I add a product to my basket?
3. How can I pay for my order?
4. Am I charged the same price as in store?
5. What if an item is not available?
6. What happens if my order can't be completely fulfilled?
7. Is it safe to use my credit card?

Answers...

1. How do I find what I'm looking for?

   In order to find a particular product type e.g. Dermalogica PreCleanse, simply type in this word in the search engine box located on the top right of each page. The search engine will bring up that particular product. You can also browse through our range of products using the store categories located on the left of each page.

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2. How do I add a product to my basket?

   To add a product to your basket, simply click the "Add to basket" button located under the products price. This will automatically add the product to your basket.

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3. How can I pay for my order?

   Millies Beauty Rooms. accept Visa, Mastercard and Laser card. All prices are displayed and charged in Euro.

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4. Am I charged the same price as in store?

   All prices are displayed and charged in Euro. We are committed to offering convenience, service, and product availability online at competitive prices every day. Despite everyone's best efforts, you may rarely encounter a mispriced item at Millies.ie.

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5. What if an item is not available?

   We will make every effort to ensure that all orders are fulfilled, however we cannot guarantee the availability of all products. In the event of a product being unavailable a member of millies.ie staff will contact you. We do not charge your credit card unless a product has been shipped, so if a product is discontinued or unavailable your credit card will never be charged.

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6. What happens if my order can't be completely fulfilled?

   If an order is not fulfilled within a period of twenty one days, we will contact you by e-mail and/or telephone, setting out the reasons why the order cannot be fulfilled and if applicable, the revised date upon which it is expected that the order can be fulfilled.

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7. Is it safe to use my credit card?

   Millies Beauty Rooms have security measures in place to protect the loss, misuse and alteration of the information under our control.

   For maximum security, we use a secure server that encrypts all your ordering information, including your name, address. This information is not accessible to the Internet. Your browser must have the SSL feature enabled before engaging in shopping transactions with Millies's.

   We want our visitors to know that credit card transactions are processed by Bank of Ireland which has confidentiality of transactions covered by their privacy policy.